Info from Cisco:


This was resolved in version 5.1 as CSCdz59328.


(1) Short problem description:

Key ahead not supported.

(2) Longer problem description (what happens):

Certain actions that involve the cute screen animation of a vertical bar sweeping the screen cause keys pressed during that interval to not be recorded.

For example, if on an idle phone you press the speaker button (which causes a vertical bar to sweep across the screen) and start keying digits immediately (often starting with a zero, a close button), usually the first digit is lost.

Also a problem for some classes of receptionist when wanting to transfer a call and then pick up the next call - invariably one key goes missing.

(3) Possible solution (what did you expect):

Keyahead similar to most keyboards.

(4) How to reproduce (if possible / applicable):

Should be trivial to reproduce.

(5) Workaround used currently (if applicable):

Get everyone to slow right down.

(6) The behaviour wanted exists in product (name manufacturer and product as exactly as possible):

Most other SIP phones. :-)

(7) Would you classify this as:

(C) Bug/malfunction: Ok to deploy with workaround (see 5)

Halfway between C and E - most people believe it is a bug, but are happy to take Cisco's name in vain and then keep using it once the problem is explained. :-(

(8) What software version

At least 4.0 to 4.3

(9) Contact information

Andrew Rutherford <andrewr@SPAM.iagu.net>

(11) Report:

Date: Mon, 23 Jun 2003 15:26:18 +0930
Message-Id: <p05200f01bb1c4572465c@[192.168.0.43]>