Questions to answer if you have a problem with the 7960 which you want to report.

1. Short problem description.
2. Longer problem description (what happens).
3. Possible solution (what did you expect).
4. How to reproduce (if possible / applicable).
5. Workaround used currently (if applicable).
6. The behaviour wanted exists in product (name manufacturer and product as exactly as possible).
7. Would you classify this as:
• Bug/malfunction: Can not deploy before fixed
• Missing feature: Can not deploy before fixed
• Bug/malfunction: Ok to deploy with workaround (see 5)
• Missing feature: Ok to deploy with workaround (see 5)
• Nice if bug is fixed, but not urgent
• Nice if feature existed (see 6)
8. Version of the software.
9. Your email address (where to be contacted).
10. If you have filed a DDTS/CARE case, what case number is it.
    

Please send as detailed information via mail to paf@cisco.com. Have the string "7960" somewhere in the subject.